Contact Us

If you need help our support team is on hand to assist with questions, account-related issues, verification, technical concerns or general feedback. We aim to respond promptly via live chat, email or phone and can guide you through deposits, withdrawals, KYC checks and responsible gambling tools. For urgent matters use live chat or call, otherwise send an email and a member of the team will reply within business hours, and we can arrange a callback where needed.

Department	Contact
Customer support	[email protected] (live chat & email, reply within 24 hours)
General enquiries	[email protected] (general queries)
Affiliate enquiries	[email protected] (partners & marketing)
Phone	+44 20 7946 0958 (Mon-Fri support line)
Working hours	Mon-Fri, 09:00-18:00 (email replies within 24 hours)
Live chat	Available in-site, 07:00-23:00 daily

Email Assistance

Email is our preferred contact method for detailed requests, account issues or any matter that needs documentation. Please send your message to [email protected] with a clear subject line and include up-to-date contact details and your account username where applicable. Providing these items up front helps us deal with your enquiry more quickly and reduces delays.

Contact Form

Name

<label for="contact-email" style="font-size:14px;color:#222;">Email</label><input id="contact-email" name="email" type="email" required placeholder="you@ slotsanimalcasino.com" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"><label for="contact-message" style="font-size:14px;color:#222;">Message</label><textarea id="contact-message" name="message" rows="6" required placeholder="How can we help?" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="padding:10px 12px;background:#1a73e8;color:#fff;border:none;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Our support team aims to respond to enquiries promptly. Most questions are answered within one business day. Complex cases, such as account investigations or document checks, may take longer depending on the nature of the issue and any third‑party checks required. If you need quicker assistance, use live chat where available or raise a ticket and we’ll keep you updated.

Feedback

Love hearing from our players. If you have feedback, suggestions or ideas for improving Slots Animal, please send them our way. We review every message carefully and use comments to refine promotions, games and site features to improve your experience. Your input helps shape updates and fixes, so don’t hesitate to tell us what works and what could be better.