User Privacy Policy
Welcome to the Slots Animal privacy policy. This page explains how we collect, use and protect your personal information when you create an account, play games or use our site. We take your privacy seriously and aim to be clear about what data we hold and how you can manage it.
Types of data we collect
Personal data
When you register and use our services we collect information that identifies you. This includes your name, date of birth, email address, home address, telephone number and verification documents provided for identity checks. We also collect payment details needed to process deposits and withdrawals, though full card numbers are not stored on our systems by us in most cases.
Technical data
We collect technical information about how you access the site, such as device type, browser, operating system, IP address, session identifiers and location information derived from your IP address. This helps us maintain security, troubleshoot issues and optimise the site for mobile and desktop use.
Transactional and activity data
We record account activity and transactions, including deposit and withdrawal history, game play history, bets placed, bonuses used and customer support interactions. This data is used to operate your account and to meet regulatory and anti-fraud requirements.
How we use your information
We use your data to provide and improve our services, process payments, verify identity, manage accounts and handle queries. Data is also used for security and fraud prevention, compliance with legal obligations, and to send you account-related messages. Where you have consented, we may use your details for marketing and promotional offers, which you can opt out of at any time.
Data protection practices
We protect personal information using appropriate technical and organisational measures, including encryption in transit, access controls and secure storage. Access to your data is limited to authorised staff and third-party service providers who need it to perform their roles. We regularly review our security practices to keep information safe.
Cookies and tracking technologies
We use cookies and similar technologies to operate the site, remember preferences, analyse usage and support advertising where applicable. You can manage cookie preferences through your browser settings or the cookie controls on the site. Analytics data helps us improve features and fix issues.
User rights
You have rights to access, correct, restrict or object to processing of your personal data, and to request deletion or portability of your information where applicable. You can manage certain settings in your account, and for other requests please contact us. We will respond to verified requests in line with applicable law.
Access, correction and deletion
To view, update or remove information from your account use the account settings area or contact [email protected]. We may need to verify your identity before acting on requests. In some cases we are required to retain records for legal, regulatory or fraud-prevention reasons.
Information sharing and third parties
We share data with third-party providers who support our services, including payment processors, identity verification and fraud-prevention companies, analytics providers and customer service partners. We disclose information where required by law or to protect our rights. All partners are contractually obliged to keep your data secure and to use it only for permitted purposes.
Privacy policy updates
We may update this policy from time to time. Significant changes will be posted on this page and, where appropriate, notified to you by email. Please check this policy periodically to stay informed about how we handle your personal information.